I should never have trusted this company
I ordered their Mt Everest product. Because of prior reviews, which complained about auto-refill issues, I was very, very careful to make it a one-time order, NO auto refill. Guess what happened? They turned my order into auto refill anyway. The product doesn't work well for me either, which is why I wanted a one-time order, to see if it would. Their customer service agents are courteous, but utterly unhelpful. Their slogan is "We're all family here", but this is not how you treat family. Maybe it's my fault for not researching better. Turn's out Nu Image has a BBB rating of 'F'. And their medical director has been disciplined, fined, and/or reprimanded in 13 states and counting. Wow, that's an accomplishment. Just google "Dr. Constance Tambakis-Odom, reprimand" and all the State Medical Board reports will pop right up.