I had a very unsatisfactory experience…
I had a very unsatisfactory experience with this company. I placed an order on the evening of February 13. When I checked my email the next morning, I noticed that my credit card was charged four times for the merchandise. In my more than 50 years of having a credit card, I never had such an experience. (The credit card company later removed the duplicate charges). Nevertheless, I immediately tried to cancel the order. That's when I found out that this outfit has no customer service phone number. As such,I navigated through their rather cumbersome "customer help" process to stop the transaction. Shortly thereafter, I received an email from the actual book seller, the proprietor of Abacus Book Shop, who I found to be both arrogant and condescending. I made him fully aware of my desire to cancel the order. However, my credit card was charged for the merchandise, thereby, requiring me to file a dispute. This has been one aggrevating transaction!!