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Karuna

Netherlands

1 Reviews
1 Reads
1 Useful

1 review

MyXBorder

Be warned !

Be warned !! Not professional at all. In December 2022 I contacted MyXBorder customer service about the products I wanted to order. They indicated that because of food items and Ayurvedic medicines were included, they cannot send via regular express shipping, but via the Indian Post. I agreed to that. As soon as the items were received at their warehouse I got clear phots of them. They sent my goods on December 31 via an unknown courier, but after four weeks of not receiving anything and several contacts in February with MyXborder, it turned out that the shipment was still in India and had not been sent by the courier because of customs. It sounds like they were doing it for the firs time. They again proposed to ship a part of the goods via express shipping and part via Indian post and because Indian post accepts a maximum of 2 kg, I would receive the goods in three different packages. But they didn’t consult me about what items they would schip through express shipping and what through Indian shipping. Don’t know why they put all the expensive items like necklace and silver pendants though Indian post. It is now June, after five months, still none of packages that was shipped though Indian posy has arrived. They no longer respond to my messages through WhatsUp. My total loss of 350 euros. Because I read all good reviews on google I trusted them, so be aware before you do business with them!

2023-06-14VerifiedHelpful 1