Buyer beware.
Used this company to book a River Cruise which was advertised as inclusive. During the booking process the agent at flights & packages took the time to explain checked luggage wasn't included transfers weren't either or booking seats together on the plane. These were all added costs. However she didn't explain any of the excursions were included in the 'inclusive' price which has been on other River Cruises we've been on. That was a fundamental bit of information the agent could have provided at the time of booking. When we arrived on the ship, we were told excursions or gratuities were not included in the price. Excursions cost an additional £1000 & gratuities £150, which made this an expensive holiday. In general, I found communication from this travel agent is not great after the deposit is paid. I had to chase the company up to pay the balance & for the tickets & associated documentation prior to the holiday which is the first time I've ever had to do that with a travel agent. To be honest, I'm not sure flights & packages would be at the top of my list for booking future holidays.