Disappointing experience so far
To be completely honest, I don’t have good things yet. Order processing in the FAQS on the website & app say 48-96 hours & some items for large orders 2-5 business days. However Kelly from customer service is a little rude & not explaining the process properly. I am a first time buyer & customer service is so important. Perhaps a different explanation of how much slower items will be sent should be updated as then it will give a better idea. That’s what my review is based on at the moment after spending over $200USD. Disappointing ** EDITED TO ADD - customer service do not reply when wrong items are sent. 5 emails sent now with no response.