This site deserves no star
This site deserves no star. My husband bought me a couple of jackets back in March for my birthday. We should've done our research. In April we emailed them about our package. They were quick to respond to say that 28 business days were not up and to be patient and gave us a tracking link. We waited. At the beginning of may I contacted them again and got the excuse that due to covid 19 things might take a bit longer and to be patient. A week later my husband contacted them wanting a refund, they said that because the package was shipped we had to refuse the package and send it back. We explained that we never recieved the package. And what we got was "be patient". Now first week of June, still no package. I message them again and demand for a refund, they give me the same response as my husband but I told them no that I was done being patient and I wanted a refund and there was no way to refuse a package that never arrived. Now everytime I email them I get an automated response such as "refuse the package" or "be patient". Never ever buy from this site, they are scam artists, you won't recieve your package and will be out of money spent. I even tried to go to their site to try and find another means of communication and I couldn't find anything, it won't even let me click on info and refunds tab but it will let me click on shopping tab. I am going to try and find a way to report this site and hopefully get something done.