Proceed With Caution
My Primary Care Doctor dropped Aetna so I needed help changing to a plan which the doctor accepts. Randall transferred me to Humana and he assured me before signing up with the new insurance company that he had checked and all of my doctor's, including specialists, acceptedHumana. He took care of the application and the change was automatic within a week. Unfortunately he did not do his homework very well . My doctor informed me when I sent them the new insurance info that she does not accept the Humana Advantage program. Randall also said that my prescription coverage would remain the same . With Aetna I had zero copays on my generic prescriptions. But Humana does have copays of as much as $25 each on the meds that Randall said were zero copays. Humana told me I can continue to see my primary care physician but only if I pay $45 per appointment. This is not what I was expecting . This is not what I was sold. I was sold a pack of lies.