Great robot and stellar customer service
I have a rather complex garden when it comes to mowing the lawn: about 5 000 sq. meters in total, split in 4 areas and a lot of exclusion zones (flower beds, tress, …) in each. To add to this the terrain becomes bumpy in summer due to clay shrinkage. In short, no regular robot would cope with that. After spending time studying the market I went for the Lymow One Plus, wondering if I was wise to choose a rather newcomer in the market with no distribution/repair network in France. After 3 months I can say that I am very satisfied with the robot. It is easy to setup and to use, and it does a very good job maintaining my lawn. More importantly I faced an issue after a few weeks so I contacted the support team. Kate and her colleagues have been extremely responsive and helpful, and they solved my problem very rapidly. Well done Lymow for a tough but sophisticated robot, and for a stellar customer service.