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Ilya Kluzner

United States

1 Reviews
9 Reads
1 Useful

1 review

YoGov

Horrible experience

Horrible experience, no customer service number no emails to correspond with. No services provided, had a 30 day trial that ended up being a 15 day trial. got charged $84 and the money is being held captive. Only after reaching someone one at live chat option were they able to finally reach out and then send me a confirmation of something i had already handled myself. If this is supposed to be expedited. It was definitely not, while it was supposed to be for situations like this ie COVID. No email, no customer service number. Even their online profile for me would not give me the ability to look up my billing info which they so willing took from me, could not cancel service because i don't have access to my own credit card info on their site. This is a horrible experience and not worth the money or wait.

2020-06-15Helpful 1