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D. B.

United Kingdom

1 Reviews
5 Reads
0 Useful

1 review

Soap Supplier

Communication is very poor

Communication is very poor. Had to wait almost 3 weeks for delivery although extended times on website said an extra 4 days. Had to pay the price of express delivery 24 Tracked to use 1st Class postage only. Tried to ring company and was redirected to email as no enquiries being taken about delivery, and no response on email for a few days. Has badly impacted business. Better delivery prices should be offered whilst deadlines are unable to be met and perhaps new orders should not be taken if inundated or increase of orders are made, of which the company are struggling to keep up to date with.

2020-06-16Verified