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Eric Jordan

United States

1 Reviews
5 Reads
0 Useful

1 review

DESENIO US

My experience with this company was…

My experience with this company was straight trash. I ordered a frame, which on the site is advertised as 20 x 28" in order to frame a 1000 piece puzzle I completed. When the parcel arrived, I found out that they used European measurements, and the frame was actually 19 5/8 x 27 1/2". Too small for my desired use. When I tried to return the product, their site says that "They were unable to find an order matching my details", even though I used the correct Order number and email 10 times. Garbage. There was also small visible scratch on the acrylic "glass", so the product arrived damaged. DON'T purchase from them.

2025-01-20