DO NOT USE / AVOID!!
DO NOT USE! AVOID!! Placed an order for over £40. I didn’t read the reviews until the day after (I wish I had). I requested the order to be cancelled and refunded the next day, which is only 1 business day. The company policy states orders are dispatched 2-3 working days after order being placed, therefore I thought this would be a relatively easy request. I thought I’d better open up a complaint though PayPal to be on the safe side. I received an e-mail stating they couldn’t refund me and I need to close my PayPal complaint before they could. Sneaky of them, as once a complaint is closed through PayPal it can not be reopened. They have been absolutely shocking, hardly responded and have ignored all my requests to cancel the order and refund me and stated I need to wait for delivery. I’ve informed them I don’t want the goods anymore or anything to do with their company and believe it’s a scam. Save yourself the stress, time and money and shop elsewhere, like Amazon, where cancellations and returns are easy and customer service are helpful.