OCOCBC Bank★★★★★
I contacted OCBC bank Singapore this…
I contacted OCBC bank Singapore this morning and requested a bank statement for August 2026. I was informed that bank need to make requests from OCBC IT dept. Currently, I a in Australia and urgent for admin matters in Australia. Bank customers service assured it will expedite I called again at 2.00pm and requested customers service that I want to contact OCBC banking Manager. But the customer call center refused to arrange or connect to Bank Manager. I have huge funds in OCBC bank. Disappointed with OCBC bank services. I am not asking for loan or special service. OCBC could have assisted me without stressing me. All the customers service was to push the request or give excuses. With IT advancement, OCBC could have put extra efforts to help customers. Extremely poor service by OCBC.
2026-08-20
UNUnited Overseas Bank★★★★★
I visited UOB Novena Branch on 9th Nov…
I visited UOB Novena Branch on 9th Nov 22 at 9.30 am. I had Internet banking issues. I was given a number at the entrance. I waited until 11.20 am and my number was not called. I approach the same lady at the ticket issuing counter at the entrance of the bank. She told it is long waiting of 2 to 3 hours. Poor banking and administration of UOB. I have to move my money to another bank. Inefficient service. Disappointed. Internet bank issue through phone was not possible. Lousy
2022-11-09
LALazada★★★★★
My refund was credited to Lazada Wallet…
My refund was credited to Lazada Wallet on 11th Sept 2020. I called Lazada call Center informing that I wish to close my Lazada Wallet and Lazada account in October 3020. I have contacted Lazada more than 3 times for my refund to be credited to my credited card. Till date the Lazada dragging the refund and fail to take my instructions. I have similar refund with Amazon. Amazon refund on 3 working days. I have very little confidence on Lazada to buy products and refund are biggest issues and take months to refund. My case dragging from 11th Sept 20 till now. From this experience, I will not buy products from Lazada. Disappointed extreme ad unprofessional.
2020-11-09
LALazada★★★★★
This was a follow up on my refund for…
This was a follow up on my refund for damaged Steam Bosch Iron delivery. I was asking for refund for the past two months. The item was returned on 8th July 2020. I called Lazada on 3 occasions and I got the same reply. On 11th Sept 2020, I lodged a online complaint with Consumer Association of Singapore. I loaded the photos and the details Ninjavan collection Center. I received a immediate response from CASE and also received a mail informing me that my refund was in progress. I would like to Thank CASE for taking immediate steps for refund. I also must thank the seller Magnify for assisting in the refund process. The seller Magnify was transparent and helpful in my refund and genuine seller to except the damage Bosch Steam Iron. Lazada refund process was dragging the process for long and had to call Lazada on 3 occasions. My experience on refund and return damage product to Lazada was hassle. Time Consuming and frustrated. Coordination of Lazada was slacking. I will grade Lazada only as 3 star. On 5th October 2020, I contacted Lazada for my refund has yet to be credited into my Card. The Lazada customer service informed me that my refund was credited on 11th Sept 2020. I checked and confirmed with my Bank and there were no refund credited. But I recieved a mail stating money was credited into my account. This episode of refund is not a easy task and so difficult to deal with Lazada. I will not buy product with Lazada. Refund and return items are dragging for 3 months just to refund $224. With modern technology, i don't see why Lazada delay my refund despite contacting Lazada so many occasions.
2020-09-11
LALazada★★★★★
I ordered a Bosch Steam Iron for $224…
I ordered a Bosch Steam Iron for $224 from Lazada on 17th May 2020. The seller was Magnify. There was no news about the delivery for two weeks. Early June 20 I contacted the seller and requested for updates. Seller expedite the shipping and was delivered to my home. Upon receiving the Bosh iron, open and found that it was damaged. It appears very poor quality cover plastic and steam iron was made in Spain. I follow procedures to return. Today is 22nd June and the Lazada engaged Ninjanvan fail to pick up the return iron. Each time I complain to seller the Ninjavan keep mentioning that they are to pick up but never turn up. Until my iron is returned to seller. My refund was hold by Lazada. My money got stuck with Lazada. Please note that no one takes the feedback serious on return items pickup Service. Be aware that Lazada is a lousy and unreliable online Service. Amazon was much much better Service. I get my refund quite fast and professional. Very Disappointing Service by Lazada.
2020-06-22Helpful 2
