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Bianca

Netherlands

1 Reviews
1 Reads
1 Useful

1 review

Duotts

Bike broke after 1 month but no warranty

My electric bike price € 869 ( A DUOTTS C29 Electric Bike, Single battery + Hydraulic Brake. Plus extra accessories) broke after 1 month. Contacted customer service multiple times, they keep sending new parts, but my bike is still broken. I prove with a video and they agree. But now they say that I have to have the bike repaired myself at a random shop and that they maybe pay the bill. This is not a guarantee and outrageous. I am still looking for a solution, I want a bike that works and that I paid for! Just send me a proper bike

2025-04-17Helpful 1