Food NOT delivered but says delivered
Be cautious if you want to make an online payment with contactless delivery even with this current situation we're all in. The rider could hit 'delivered' as the food is NOT delivered and you will have no way of proving whether you've received your food or not. They'll just in a way say you didn't look properly multiple times. No call, no motorcycle honking, nothing. Asked the Help Centre and they got me through 6 different agents of which only ONE gave me some sort of answer but that didn't help at all. All he told me was he couldn't reach the rider and every single one of them told me to wait multiple times and the one that got me through told me to wait some more and the they all disconnected immediately. So I emailed them and all they told me was they did send it as they asked the rider. Sure, we can take HIS word for it. With this lockdown if you don't order on time, you're not going to eat till the next day but I ordered on time. All that waiting though.