An update
Since 27th of December 2022. I was sleeping on the floor because a bed that should have taken 45 days to come, came 5 and a half months late. Litfad customer service refused to give me a full refund on many occasions claiming the bed was on it's way when it clearly was not. Finally got it on a Sunday May 2023 without no warning so a good thing my family member was in to sign for it. One customer service gave me a 10% refund for the stress. The bed isn't the best quality, splinters are everywhere and they send you a ridiculous piece of not even a size A5 sand paper that was clearly torn for you to use on a whole bed, so you know I had to sort that out. The bed is small so my mattress doesn't fit and now I need to buy a new one because if I try to return the bed it will cost me, so at least I am off the floor 🤨. The planks didn't fit originally so I had to improvise as the top and bottom one had to be screwed in a certain way and because of the dents in so many pieces that were clearly not natural in the wood pieces I was turning over them trying to work out the best sides because I don't want to get hurt. Overall if I knew what this whole experience would have been I would not have ordered from them. But on the plus side at least I got something. The bed though I do not feel is worth the money. It is definitely overpriced. If a company doesn't meet the delivery expectations promised they should give a full refund because they lied many times saying they couldn't stop the order which wasn't true. Customer service needs work.
