Honestly I was chatting with someone…
Honestly I was chatting with someone that told me the product that I LOVE was discontinued and to me it just felt so bazar that I felt like I needed to speak to someone else about it.I waited until the next day because the live chat makes you talk to the same person in that same day.So I waited the next day and I spoke to a sweetheart name ‘Jocelyn’. I asked for the product that I LOVE and she told me it wasn’t on the site but that they did have some in stalk SHE MADE MY WHOLE MONTH!! Here I thought I was all out of luck. I feel like Jocelyn definitely went above and beyond to make sure I was happy and honestly that is so rare now a days. Like you don’t understand how much these specific eyelashes make me feel. I told her that I spoke to someone else that told me they were GONE GONE DISCONTINUED and basically “too bad so sad for me.” Jocelyn Really put a smile on my face.Excellent customer service!