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ALLENE BROWN

United States

1 Reviews
2 Reads
1 Useful

1 review

Hope Plumbing

Bad business tactics

The plumber who came to our home Thomas. Didn’t examine our plumbing concern. He was suppose to look at our toilet and tell us why it was leaking from the bottom for our insurance claim. He said our toilet was leaking from the top but it wasn’t and isn’t. He finally told my husband on the phone the seal was probably broken but he wouldn’t write his findings on paper for our insurance claim. This plumber seemed to be more interested in finding other appliances in our home that might be faulty rather than doing what we asked him to do. He ended up raising the price we were originally quoted of 98.00 to 125.00 because he did exploratory work nobody asked him to do. This was not a good experience at all. After several attempts the manager called my husband to offer us our money back it never happened we ended up with a store credit that we will never use.

2022-04-19Helpful 1