Does not ship responsibly
Their weird off-brand delivery service that they use (SpeedX) couldn't figure out how to deliver my package (even though my address is a very public, very notable NYC building with a huge lobby & many employees, address clearly marked on the outside of the building), and while I spent hours trying to communicate with the service, they ended up just throwing my package away. I was in contact with Woodchuck Sato the whole time about the issues as well and they insisted there was nothing they could do. $200 down the drain because they didn't want to just hire a normal delivery service. Please don't shop with them, should anything go awry in the process, even if it's their fault, the company will NOT help.
