No respons on service issue on my M5+. Now solved
I have a bought a M5 Plus mini PC in July -25 (order #GMK2798) and it worked like charm. More than a week ago it stopped working, it didn't start at all when pressing on/off. My guess is that the power adapter is broken but I have contacted GMKTec in the German organisation since it was bought in the German GMKTec shop but even after a number of tries there is NO response what so ever. It's just awful how they can not return a mail/web form and try to help out to solve this. !!!! Thanks for coming back and also via e-mail where there is a promise about a deliver of a new ac/dc adapter as first step. I hope it arrives in next couple of days from Germany. I will update here too. October 2025 - Okay, last update. I got in the end a new power adapter and Im up and running again. great. So in the end, it all worked out great, but you have to be sharper when customers contact you the correct way, do not wait until we respond to TrustPilot. It's not a good business idea.