Liers all.
It's been 4 months from the time of my order. 3 months waiting on the transmission and the last month waiting on the refund. Worst customer service I've ever experienced in my life and I've delt with Comcast before so that's saying something. I'd recommend you mine the iron, smelt it into a transmission yourself before the call this company. How they stay open is a mystery to me. Update: after 20 or more phone calls and threatening legal action and a formal complaint to the Better business bureau, a refund has been issued to our bank of the original purchase made back in April. Speaking with Kevin will get you a sad story but nothing much beyond that. Also he will lie to you. Danny is pleasant but she will also lie to you as well as screen your calls for Jen. Jen the manager will avoid you like the plague if you want anything from her. Also will lie to you. In the end it was Jen who got my refund processed, about 3 weeks late but processed all the same so thanks for that. Probably unrelated to the individuals above but the company scrubbed all (and there were many) negative reviews from their website. Go Anywhere else for your needs!