Scammed and portrayed
Recently purchased a item ,had it 1week and transmission went out. They told me to take it to my local dealer to have it checked out . I did that and found out it was the transmission. The mechanic said he would call honda and see if the warranty was registered in my name and it was not!!! It was registered to a guy in upstate New York!!!!!! I call technical support and reported what had happen Jordan at Max Tools gave me his fax number to fax the report from local technician . Local technician called me back and said fax number was not right😣 I have stayed on telephone holding to get the problem resolved. They keep giving me the runaround,after another week I finally spoke to a supervisor I told him what happened and he said he would refund my money but they said they would not paid for technician that they requested me to carry it too😣 so I'm out a lot of time and money and still haven't been refunded!!!!!! Max Tools give me and told me false information please be very careful dealing with them!!!!! It has been a very difficult and stressful time. To purchase something new and find out it had been sold and registered to another person is very dishonest if I can save one person from what I'm going though and dealing with that would be a blessing. Cant believe a company can stay in business treating customer's the way they have me may GOD forgive them