Awful after sales support. AVOID!
Update: After somebody else “reviewing” my case, creative refuse to acknowledge any fault and say it is normal for these speakers to make a constant whistle noise. Won’t be purchasing anything from creative again. Awful after sales support. My Katana V2 makes a constant hiss and whistle noise which isn’t normal for any speaker so I contacted creative thinking they would be able to help. After me sending them a video of this issue, they responded and that there is no issue with the speaker and that this is the “noise floor” of the speaker. What’s the point of a warranty if the customer points out an issue and you refuse to accept that it is an issue. This is massively disappointing as the speaker itself is great apart from this constant noise it emits, if creative would fix this issue then I would be happy with my purchase, the customer service/after sales support is awful. Definitely would not buy from them again! AVOID!