Honest to a fault! I will be recommending them to my friends.
Did my due diligence, checked BBB, 3rd party review sites, Whois domain lookup, reverse phone search and then decided to reach out. Just got off the phone with them. They listened to my exact situation, which was recently filed old taxes, and accrued penalties, which are more then the debt itself, up to date filings on all years, currently in a payment plan with the IRS., and the ability to repay. He asked all relevant information, my monthly payments (which are HIGH), etc. Then the best part! He told me exactly what I needed to hear, not what I wanted to hear... Which is that, I was already in the best situation that I could be in all things considered, and that he could not guarantee the savings for my account would be greater than the cost of the services, and did not want to throw away my time or money, or make any promises he couldn’t keep. Also, was kind enough to give a recommendation on directly checking with the IRS for a solution later. (based on another IRS program). Seriously... in this era, who has that type of integrity? I am beyond impressed. Thank you, Instant Tax Solutions. I cannot tell you how much you put my mind at ease. I will be recommending them to my friends and family. Also, I did bring up that the number seen on the flyer I received, the BBB and Website were different 888's. Turns out they are a nationwide company with many different regional campaigns. Makes perfect sense to me. (Also, you do not have to ask the customer how they heard about you, if you have a number per media type or region, Good professional business choice). -Edited for typos