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Cath Kim

Canada

1 Reviews
4 Reads
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1 review

NTUC FairPrice

I ordered groceries few days before and…

I ordered groceries few days before and carefully picked delivery time because I will be away for the weekend. The groceries suppose to deliver on Sunday 8-10 pm. While I was on a trip in Malaysia, I got a long distance call from Singapore, the fair price delivery guy asking if he can deliver early 4-6 pm instead. I said no because I am not going to be in Singapore till 8 pm and some of my groceries are perishable food items and I don’t want it to be left outside at 29 C for hours. I told him it should be deliver 8-10 pm the originally requested time. He understood and hung up. I never got my groceries when I got home on Sunday night so Monday morning I called customer service, they again promised Monday 12-2 pm my groceries will get deliver to me but it didn’t happen. Not once but twice they failed to deliver. They still haven’t told me when my groceries will be delivered!!

2024-05-06