Atomstack purchase
I purchased an Atomstack X7 laser engraver in January of this year and really like the machine. I received an email from Atomstack offering me a deal on a new A48 Ultra machine for 1/2 off. I ordered this machine on November 22,2024 I emailed them on November 28,2024 and they responded with this email " We currently expect the items to arrive at the warehouse by 12/14, and you should receive the device 3-7 days after that. However, due to port congestion caused by Black Friday and Christmas, the arrival time at the warehouse may change. We will notify you promptly with any updates". I emailed them yesterday December 16th and again today 17th and they won't respond. I am not sure what to do next because the purchase price was $849, I am going to try and contact my credit card company and see if they can help. As of today December 17th the order still says "unfulfilled"