Poor migration
We had our business hosted with Quadra hosting which got bought and migrated to Vodien and the process was managed terribly. They sent emails saying it was happening which was fine, but when I asked for more details I was given completely different information from different customer service representatives and just could not get a straight answer. Ultimately the actual migration of the website was fine, but all of the emails stopped working and IMAP folders were not subscribed to and there was very little information available on what to do. Later on the domain expired, which had been set to auto-renew with Quadra hosting, but this didn't transfer so the down went the business website. Later again the SSL certificates stopped working which was apparently Quadra hosting's fault as their certificates expired. And we were supposed to know this how? A single email detailing the different things we would need to do as part of the migration could have meant that the website did not go down unnecessarily or get blocked, but apparently Vodien could not foresee these problems occurring or let us know. We will be moving providers.