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Laurie Stuart

United States

1 Reviews
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1 review

Oceanic Teak Furniture

67in. Oval Table w/6 chairs

This review is not about the item I ordered, but more about the company. The item, a 67 inch Oval table with 6 chairs, could not be delivered to my home as I was told it would have to be delivered via tractor trailer. I live in a very small town, on an island off the coast of Maine. Delivering via tractor trailer was NOT an option for me as our streets are too narrow, and my home is over 300 feet from the street. BSP could only deliver via tractor trailer, which meant I had to drive 2.5 hours to pick it up in Bangor, Maine within 5 days (so much for free shipping). When I arrived at BSP, the dock worker brought the pallet out, with one end of the 'box' completely open, and the contents inside tossed around. This looked like it had been dropped somewhere along the way. I asked the dock worker how the box was so damaged, and he indicated it was delivered to their facility that way. I have never seen furniture shipped like this (no real pack method, items not secure inside a makeshift cardboard box), with a short run of bubblewrap thrown in for good measure. The table and chairs were not damaged (surprisingly), but the hardware fell out of the flimsy ziplock bag and had to be located. Several of the hardware pieces fell out on the ground when we started to remove the packaging. Once I got the table and chairs home, I was almost done assembling the table. The last bolt could not be inserted as the hole was drilled at an angle, requiring me to drill a larger hole so the other end of the bolt could connect to the receiving end. Poor workmanship on that front.... A word of advice to those of you ordering from Oceanic Teak Furniture: Be prepared for shoddy packaging, the possibility of receiving your item with damaged makeshift packaging, and expect to go pick up your items if a tractor trailer cannot bring it to your home. I will never order from this company again. They need to do better with shipping arrangements.

2020-08-03