Like most I too feel like ive been…
Like most I too feel like ive been scammed. I brought 2 tickets in Oct 2019 with an email trail from the sales person advising that should we not be able to attend due to the dates not being suitable (as when I brought the tickets no dates for ULPW were set). I tried back in Jan to request a refund as the dates did not suit us and now even more so and absolutely nothing, just automated emails, links to click on so I can read their policies etc etc. Clearly disregarding the email form their sales person advising if the dates didn't suit then I can have a full refund. I have no choice but to get a lawyer involved now. Said to say that because of this so many people will not be buying tickets ever again.