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Matt

United Kingdom

1 Reviews
10 Reads
1 Useful

1 review

plasticstorageboxes

Terrible customer service and seem very…

Terrible customer service and seem very disorganised. Incorrect tracking information sent along with wrong delivery date. Only half the delivery was initially delivered with zero communication about why. Couldn't get anyone on the phone at all and eventually was told on webchat that the delivery company had the rest of the delivery ands it was up to them to resolve. Delivery company and tracking data disputed this. Made repeated further attempts to communicate but webchat was now switched off, still no phone calls answered and no response to my requests to be contacted for clarity. Items in delivery were forced into a box that was too small for them resulting in damage to one of the pieces but at this point I cannot be bothered to persevere with them. Only bought from here to try and not buy from Amazon but guess I learned my lesson.

2021-02-12Helpful 1