I've tried subscribing to DVDFab twice
I've tried subscribing to DVDFab twice, six months apart, but at no point was I ever able to burn a disc. The first time, it would burn discs that wouldn't play on any blu-ray players. Support was unable to help me, though they were polite. Six months later, having bought a new blu-ray burner and having burned hundreds of blu-rays successfully using other software, I wanted to try again. This time around, I can't even get DVDFab to authorize my computer, despite having paid over $120 on a license several days ago. So here I am again, having paid DVDFab a large sum of money for a service I cannot use at all and about to ask for a refund once again. I'm an IT professional and have done my best to troubleshoot these issues, using a VPN, using just my raw connection, flushing my DNS, restarting my computer, doing updates, reinstalling the software, changing the installation configuration, on and on. It just shouldn't be this difficult to use a program that is this expensive. Update: Yes, I have tried updating the host file. And turning off my firewall. And turning off my antivirus. And reinstalling the program. I actually opened a ticket with your support team over a week ago - it's been over a week after spending $150 on your shoddy product without being able to use it once - and your support team has been gaslighting me with every nonsense, broken workaround that does nothing in order to refuse to give me a refund in the meantime, despite that that's what I asked for the second day I realized your product doesn't work.