I second the reviewer who was…
I second the reviewer who was frustrated with the complete lack of customer service. The return policy is brutal...they give you five days and only take them back if they are damaged or defective. Cancellations or order changes have to happen within 6-12 hours. It's a farce of service. They do a good job communicating shipping information and the shoes are decent quality, but if they don't fit you have no option to even exchange them. I should have read the return policy in detail. It's not their fault necessarily since they clearly state their policy, it's just a very greedy, cold-hearted policy. Who expects every shoe to fit exactly, sight unseen?