Delayed delivery with bad customer service..
Delayed delivery with bad customer service. Standard replies with no good explanation on why the item was delayed. They promised 2 to 4 days delivery (even put estimated delivery date on the order details to be 4 days after order date) but item took more than a week and till now have yet to receive it. Customer service does not seem apologetic at all and was pushing the blame on the courier instead. Ridiculous. There were sufficient time to arrange for a courier pick up. Stop trying to push the blame of the company's incompetency. Horrible. I know this is a SME but the size of the organization is no excuse for poor services. When a customer pays delivery fee for their item, they expect the item to be delivered within the promised time period. This is basic business and trust, now, I don't think I can trust this company anymore. First and last time ordering from here. Please look into your logistics process as evidently, I'm not the only one.