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Laura

United Kingdom

1 Reviews
2 Reads
0 Useful

1 review

DJI

Shame about the after sales service

I bought a DJI Osmo 2, I have had it for two years and it no longer charges. It's in perfect condition - never got wet, no bashes just stopped working. When asked about a repair (which I was willing to pay for) the list of caveats in place that might result in me never receiving my product back from the Netherlands repair center (at best) or causing serious harm if a battery explodes (at worse) has left me too frightened to send it at all. DJI doesn't provide good enough options when a product goes wrong. Now it's useless and I'm disappointed.

2020-10-27