Superb support, great experience
I can't rate the help we've had from the VoiceMap team highly enough - they're flexible, patient, full of really sound advice, communicative, and completely easy to work with making the whole process of publishing a tour absolutely enjoyable. Alicia was especially helpful and she's been there right from the beginning through to the end of the process and has never failed to provide accurate and clear advice and support efficiently just when I need it. The audio team were really helpful too and did a great job of making our tour feel fun in their final edit - even when I realised a mistake I'd make following their final edit, they worked their magic and managed to correct it without me having to re-record! The help files on the VoiceMap website have been totally invaluable also - they've clearly been doing this for a long time and have generated help docs which are very clear and not only give you the answers you need, but are also easily searchable and seem to offer answers to questions I hadn't even realised I had. This has been a great process and I'm looking forward to hopefully seeing our new audio tour fly. After waiting nearly 7 years to create this tour and looking at so many other tech options I'm really glad we ultimately came back to VoiceMap to produce this... they were the first option we looked at working with years ago anyway!