Excellent customer warranty ruined by customer chat service
Geek Vape sent me a free replacement Aegis L200 under warranty after the my original L200 failed. If Geek Vape customer services had simply advised there was a shortage of L200’s and that my replacement would take 3 months to reach me, I wouldn’t have been happy but I would have understood. Unfortunately I was left in an annoying loop of chasing via customer enquiries where I was told I would receive an email shortly (in each case no email was received). After 15 chasing enquiries via online chat my advice is to simply send an email to customer services the online chat service was next to useless.