They deserve zero stars if I had my way…
They deserve zero stars if I had my way around the one-star restriction. Before I ordered my garage door website, they stated the item was in stock. Its been over two weeks and there is no update or status on the order. I called customer service more than 20 times and no one will pick. I left a voice message and no one will call back. Then later Mark O'Donnell responded telling me the manufacturer's factory in Mexico has been shut down due to the COVID-19, which didn't make sense to me, because they said the item was in stock at the time of ordering the part. To make matters worse, having the item canceled and have a refund issued to me is becoming a tug of war. They will not respond to my emails nor my calls. I will never deal with them again. I'm ordering from Amazon.com and it's expected to be in within the next 2 days.