No help weak bike,
Sent email and called company for customer support and received zero help. One of the worse customer service events I have ever had. Left crank arm broke at pedal while riding and I took a fall. Tried to order or gets specks on crank set that fits my bruiser. Company rep said they could not help me to go to the retailer,I bought the bike through (Walmart). I told her I would buy a new one from them, she said that they did not have a purchasable (forged) crankset to supply me (No parts?), I asked her if she could give me the specs of the crankset, so I could purchase a new crankset elsewhere. She said they did not offer that kind of support either, go back to Walmart ( I bought a Firmstrong bike, go to Walmart for parts and information ?).I also have had issues with the spokes on this bike, as other readers have mentioned. Bottom line, lousy customer support, and unfortunately cheaply built bike, Bruiser does not live up to its name.