VERY disappointing
I was very VERY disappointed by the company's shipping. I placed my order on the Feb 19th, reached out March 3rd and my order was not even shipped. Was told when I initially placed the order that shipping 3- 5 business days, but my oder was just sitting in China until I reached out to the company. They also wanted me to take a screenshot of my bank account statement to see if the funds were deducted from my accout, which I found odd. Lastly they promised me a discount if I paid via PayPal, but immediately said that they meant something else. I am very frustrated with this company and I am almost at the point where I would not suggest for anyone to order from them. Business should not be run this way. Received an email from the company nthis evening March 4 and she told me that China had their Chinese New Year hence the delay in shipping, I asked why this info was not communicated to us customers so that we wouldn't be expecting our shipping within the 3-5 business days as promised. I also asked fir a refund as I am no longer interested, but was told they would be unable to refund as the package is in transit. I am so over this company, once again be aware and do NOT order from ASTERIA HAIR. They are misleading, do not communicate well and shipping is HORRIBLE.