Received different product than ordered, Company refusing to provide exchange or refund
Received different product than ordered. Contacted company, they admitted to switching the product without informing me (bait and switch), and was only offered a $5 discount (10%). I advised I did not want the product received as it was not what was ordered and offered to return it for a full discount. 3Avape advised return shipping was too expensive for them, even though I paid for shipping when the order was made. Claim now filed with PayPal as the company is not willing to correct their error.
