No Item & Zero Communication. Please Avoid
I have been trying to get a response from them for 3 weeks now via email and their "fast and convenient" Messenger service, and yet to get any response. So I was surprised when I got an email from them asking me to review the item from my "fulfilled order" today. My item was marked as shipped after 8 days of nothing, only after I asked what is happening with the order, I didn't actually get a response to my query. The app you're made to download to track my order has nothing in there regarding a shipping or tracking number, it did pick up other orders I had from other shops, so it's not the app at fault. No-one has responded to me at all, let alone with any actual information regarding my order. Not even an email acknowledging that I have contacted them. I am sure the review I left on their site won't actually get posted, so leaving here in the hopes others will be able to avoid this shop and this pain. Their customer service is non existent, for all I know the actual product is non existent, and I am in the process of trying to recover my money.