Poor customer service
Poor customer service. I purchase a Diamond ticket to Date with Destiny for April 2020 in Queensland. Understandably it was postponed, new date October 2020. Of Course it cannot be held. I have been given a ticket to the Virtual Event being held over the October dates and then was offered a 'complimentary' Gold ticket to next years Live Event (May 2021 in Queensland). Wait, I paid for a Diamond ticket, so why have I been downgraded to Gold and they say they are 'gifting' me a ticket when I have paid for it. T's & C's were sent AFTER we paid for tickets. They are refusing to issue a refund, despite many requests.