Have used them numerous times in the…
Have used them numerous times in the past without any problems. When there was a problem I get the crappiest response and customer service from them. I ordered 3 parts totaling $664.69. They broke the order down into two separate shipments and one arrived on time. The other part of my order I've waited over 2 weeks for and it still hasn't arrived. Their website says "Depending upon location, ground shipments usually take 2-8 days". When I try to call all I get is an answering machine. Next day I get a brush off email that says the part isn't lost and I just have to wait. Been emailing back and for with someone last few hours, they say they have called USPS about and it is in transit - funny thing is, today is a Federal holiday and USPS is closed. When I exposed their lie communication has broken down. I'm threatening to dispute charges they have made on my card, they are threatening to re-direct shipment. Meanwhile the auto repair shop is calling me every day to complain my car is taking up their lift and they need the parts to finish the transmission so they can take care of other customers. I will NEVER buy from this company again.