DISGUSTING DIABOLICAL COMPANY
If I could give minus stars, I would! In fact, I will give them -10*. I hope that anyone considering ordering from these people read these reviews first. I wish I had and I am certain many others wish they had too. The items advertised look brilliant, what they don't tell you is you will be receiving something completely different and is cheap and nasty. It was going to be a birthday present, but I would be embarrassed to give that to anyone. I would consider giving it to my dog to lay on, but would have to turn it inside out so I can't see the horrible article. Below is an extract of an email received from aeuky.com: "Since all the returns need to be sent to China. The freight incurred by the return shall be borne by the buyer. "And it will take some time to wait for the return and confirmation. If you are not satisfied with our resolution, we can provide you with a 30% discount coupon. "Because refunds need to be reviewed by many departments, it takes a long time, coupons can be offered immediately. "In order to reduce your waiting time, we suggest you consider it. Looking forward to your reply." Refunds need to be reviewed by many departments is a load of rubbish. It should only take about a week for the refund to be agreed and issued. First, they offered me a 20% discount coupon, when I rejected this, they offered a 30% discount coupon. Then they have the nerve to "suggest" I consider this option. I have no idea what makes them think I would accept anything other than a full refund for the poor quality item they sent instead of the chunky knit cardigan I ordered. I have told them I will be taking them to small claims court. It isn't about the money, it's the principal and we should expect fair treatment and at least receive the item purchased. After all, we do have consumer rights on our side. When they sent me the confirmation email, it was basically a contract between us and they broke their side of the contract when they sent me inferior goods. It wouldn't have bothered me so much if it was a different colour, it's a totally different article I am unhappy about. I can't stress strongly enough to stay clear of this company. They will take your money, send you an inferior quality garment and make you jump through hoops to try and get a refund. I would suspect that all of their items of clothing are of inferior quality.