Appalling!!! I WANT A REFUND. Lodging a complaint with consumer protection!
Appalling!!!! Refusing to give me a refund! I purchased two tickets ($2000 value) for the 4 day live event in Melb and they have now changed it to a virtual event. Virtual event will just simply not be the same experience, and as a consumer I should have the option to cancel and get my money back. If I wanted to sit alone in my house in front of a laptop, I will YouTube Tony Robbins videos instead, not pay $2000. On top of everything communicating with SRA has been ridiculous silly, receiving their replies 3-4days after my initial email. I have contacted ACCC and I have lodged a complaint with the consumer protection.