Positive experience
Just wanted to say I am happy with my purchase. Pre ordered on 8/10 to be delivered on 8/22 They were late shipping it out but I sent an email inquiring and got a reply in two days saying it would be shipped and I would get an email. Got the email it shipped but it got stuck in Chicago for 2 days but it eventually got here. The bike was in good shape from shipping. My boyfriend put it together. He didn’t have all the correct tools( as some have complained about because you need metric) but he got it done. Seems like good quality for the price! I’m looking forward to riding. So I may have been lucky or it’s because I ordered from Firmstrong direct or they have finally gotten caught up. But so far a positive experience😄