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Emily Fontaine

United States

1 Reviews
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1 review

Miraclesofa

DO NOT PURCHASE from Miracle Sofa

DO NOT PURCHASE. I purchased a three-seater sofa cover and the product description guaranteed a perfect fit. Lo and behold-- it wasn't even close. The product came with foam "anchors" which are meant to be tucked into the cushions in the back so the cover fits snugly. The cover itself wasn't even big enough to fit around the whole sofa, let alone to allow for extra material to tuck in with the anchors. We do NOT have an oversized sofa; it's a three-seater from Albany Park. When I contacted customer service, they said my only option was to order a new one for additional costs because I would have to pay the international shipping charges (to China) to return the product. What a waste of time and money. I should have (and will) buy American-made products only in the future. This company's customer service is extremely poor and they better take a look at their competitors if they want to survive much longer.

2020-09-07Helpful 1