Disappointed with Whitening Package
I recently purchased a whitening package for the inner thigh and pink lips area, which cost around $6,000 for one session. The package came with one whitening serum and a pink lip balm. From my initial conversation, my understanding was that only one session, along with a possible touch-up, would be enough to see the expected results. However, after completing the first session and using up the provided serum and balm, I was told I needed to purchase another set of products (costing around $600) to maintain and improve the results. This was not communicated to me clearly at the start, and I felt misled and disappointed. Despite following their advice and spending the extra $600, I still didn’t see the results I was promised or the outcome shown in their promotional images. While I do appreciate that they were kind enough to offer a few extra touch-up sessions, the results still fell short of my expectations. At this point, I feel like I’ve wasted the $6,000, and I’m not comfortable continuing to spend more without clear outcomes. That said, I want to acknowledge that I’m happy with the results from their laser hair removal service — that part of my experience was positive. Overall, this has been a disappointing and frustrating experience due to the lack of clear communication and underwhelming results from the whitening treatment. I hope they can be more transparent with future clients about total costs and realistic outcomes.