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Kev

United States

1 Reviews
3 Reads
0 Useful

1 review

GeekVape

WORST COMPANY EVER GeekVape & DigiFlavor

I wouldn't even give 1 star but I had to!! They sold me an RTA that would not work at all no matter what build I used as far as coils. I contacted them and was told by numerous different individuals through email that they were going to replace it and asked for all of my contact info and personal info so they can make a ticket. They never came back with a ticket # and i would then email again asking for the same person i spoke with "Jane" and every time i contacted them and gave the # or the customer complaint they would ask for the same pics, videos, product codes, pics of the product and back of box and receipt. I would go through about a week or two of emails back and forth until they asked for all of my info and i was told they would be sending a replacement out. Then a month or two went by without any replacement coming in the mail so i would email them again with the same info and they would want to start over from the beginning. So after about 11 different names of people that I went through the entire process with and was told by at least 9 of them that they would send a replacement I STILL haven't received any refund or replacement for the $48 RTA piece of junk they sold me. EVERYTHING about this company is horrible so save yourself the hassle and go elsewhere for your vaping needs. Worst EVER customer service, worst EVER quality. DO NOT BUY DIGIFLAVOR or GEEKVAPE products. They are the same company and they are HORRIBLE and UNPROFESSIONAL SCAM ARTISTS.

2022-08-09