Don't Waste Your Time
First, if you're going to call me, don't disguise your number by using the same area code I have. That's the same thing scammers do and it starts our business relationship making me distrustful of you. I live in FL but my area code is NC since I moved here a few years ago. I set an appointment in good faith to see about having an above ground pool installed but when the appointment time came, I never had anyone come nor had a call. So, I called. I was told the person's wife went into labor and didn't call to cancel/move the appointment. Somehow, it seems to me this is a failure on management's part. If you know someone's wife is due to have a baby at any time, isn't it your responsibility to have a plan in place to deal with pending appointments and not the person who needs to deal with family matters? Once that was settled and another appointment was made, potentially running into another time that I had set aside to do something else, life went on. I was making lunch and got a text message from Blue World Pools that they wanted to talk to me and was it ok if they called. I replied via text, yes. I got a call and a woman answered the phone asking what I needed. I replied I didn't need anything and that I got a text saying someone wanted to talk to me. The response I received was being hung up on. So, I called back and cancelled my inconvenient appointment. I will do business with a company that respects my time and appreciates my business.